PS4 Safe Mode

Learn how to access and use the Safe Mode menu on your PlayStation 4 system. Safe Mode options may help to restore functions to a PS4 that cannot start up properly. It is recommended that you back up files before using some Safe Mode options.

Sections of this video:
Getting to Safe Mode: 0:30
1. Restart System: 1:07
2. Change Resolution: 1:12
3. System Update: 1:37
4. Default Settings: 1:50
5. Rebuild Database: 2:09
6. Initialize PS4: 2:45
7. Initialize PS4 (Reinstall System Software): 3:48

To learn about backing up saved games, please visit: https://support.playstation.com/s/article/Manage-PS4-Saved-Game-Data-in-System-Storage

To learn about backing up installed games, please visit: https://support.playstation.com/s/article/Back-Up-and-Restore-PS4-HDD

To learn about reinstalling PS4 system software, please visit: https://www.playstation.com/en-us/support/system-updates/ps4/#newinstallation

To learn about getting service for a PS4 system, please visit: https://www.youtube.com/watch?v=_GINKSFHHvE

For additional information, please visit the PlayStation Knowledge Center at https://support.playstation.com
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