This was a rental house and needed a move out cleaning. Although the carpet was not that old, it had been neglected by lack of regular vacuuming and cleaning. There was heavy urine staining and odor, and lots of dog hair. The cost of doing stain and odor treatments on all the urine spots would have met or exceeded the pet deposit amount with the possibility of them still not getting it back. So I proceeded to clean and deodorize while trying to flush as much urine out as possible without over wetting the spots. Even though the urine spots were old, many of them lightened up considerably. One interesting thing is that although the urine spots still show up on the video, to the naked eye they were extremely light, almost unnoticeable. In the end, it looked and smelled better and the customer was happy. The electric truckmount does a fabulous job.

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